What is JoyBuy? Everything You Need to Know

JoyBuy’s arrival in France comes at a tense but transformative moment for European retail. With Shein under public scrutiny and Temu expanding aggressively through partnerships with local postal services, the landscape is shifting fast.
Meanwhile, Amazon has been testing its own discount platform, Haul, to counter the influx of Asian competitors.

Amid this shake-up, JD.com’s entry through JoyBuy is not just another foreign launch. It’s a signal of how Chinese e-commerce giants are reshaping global competition, pushing for a balance between affordability, trust, and logistics excellence.

JoyBuy interface

Founded in 1998, JD.com has become a $50 billion behemoth built on speed and control. In China, the company owns its inventory and manages deliveries in a matter of hours, thanks to a vast network of AI-powered warehouses and robotic fulfillment centers.

This same model is now being exported to the West. JD.com’s acquisition of Ceconomy, the parent company of German electronics retailers MediaMarkt and Saturn, for about €2.2 billion, marks a major step in establishing a physical and logistical footprint in Europe. The deal gives JD.com access to nearly 1,000 stores and 50,000 employees: a foundation for long-term European growth.

The timing of JoyBuy’s launch also reflects JD.com’s broader financial trajectory.
In the second quarter of 2025, JD.com’s revenues surged by 22.4%, reaching nearly $49.8 billion, while marketing costs more than doubled (+127%) and fulfillment expenses jumped 28.6%. These figures show the scale of the company’s investment in international expansion, and its willingness to sacrifice short-term profitability for long-term market share.

JD.com posted a small operating loss of around $0.1 billion, compared with a $1.5 billion profit a year earlier. Yet its core division, JD Retail, remains profitable, with operating income climbing to $1.9 billion. The group’s message is clear: it’s prepared to spend big to build a global infrastructure capable of matching Amazon on service quality, not just price.

Chart showing JD.com growth over the ten past years, from Statista

JoyBuy’s strategy is to merge Chinese efficiency with Western expectations. Initially tested in the Netherlands and the UK under the name Ochama, the brand has evolved into a unified global platform designed for scalability and trust. 

Its catalogue spans electronics, home appliances, toys, fashion, and beauty, but what truly sets it apart is JD.com’s in-house logistics. Every product listed on JoyBuy benefits from centralized inventory management and delivery control, ensuring a more reliable and premium shopping experience. 

Beyond retail, JD.com also wants JoyBuy to serve as a gateway for Chinese brands going global, providing an ecosystem where quality and branding are as central as price and speed.

JD.com’s international journey hasn’t been without obstacles. Failed takeover attempts of UK retailers like Currys and Argos have highlighted the complexity of integrating into Western markets, where regulatory and cultural differences remain substantial.

Still, the company continues to invest heavily in logistics and infrastructure across Europe, with warehouses in Milton Keynes, Preston, and other strategic hubs. Each investment signals the company’s determination to build a truly global retail ecosystem.

With JoyBuy, JD.com is redefining what it means to be a global marketplace. Its arrival in France may be just the first step, but it represents something bigger, a shift in the balance of power in online retail.
The age of ultra-cheap marketplaces is evolving into one of hybrid platforms, where scale, speed, and service quality converge.

Whether JoyBuy will become a true rival to Amazon remains to be seen. But one thing is certain: the competition is intensifying and consumers around the world will be the first to witness… and benefit from this new global e-commerce rivalry.